# On the network **URL:** \ **Category:** General\ **Tags:** trams, discussion, buses, heavy-rail\ **Created:** [14 March 2025 03:35 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335 "2025-03-14T03:35:47Z")\ **Posts on this page:** 20\ **Page:** 30
**Author:** ![arnz](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/a/8edcca/32.png) [@arnz](https://forum.bettertransportqueensland.org/u/arnz)\ **Post date:** [17 October 2025 02:42 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/590 "2025-10-17T02:42:15Z")
TransLink gave up on a common Revenue Protection/Security a few years ago, hence why funding the Bus Companies to employ their own Network Officers living in those respective regions. Bus “Network Officers”; are funded by treasury (TMR) but are employed by the bus companies (Kinetic, Clarks, Bus Qld, etc). The Network Officers generally have their employer (The bus company) displayed above the Network Officers logo on their uniforms TransLink Senior Network Officers (SNOs) are direct TransLink/TMR employees that has jurisdiction over all modes of transport. QR’s Authorised Officers (AOs) and G:Link’s Customer Service Officers (CSOs) are employed by those companies directly and only have jurisdiction over the trains and trams respectively. ---
**Author:** ![lott](https://forum.bettertransportqueensland.org/user_avatar/forum.bettertransportqueensland.org/lott/32/864_2.png) [@lott](https://forum.bettertransportqueensland.org/u/lott)\ **Post date:** [17 October 2025 03:07 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/591 "2025-10-17T03:07:17Z")
> [@Axilya](#): > > Maybe they were Kinetic. I was looking from some distance away. I was there around 3pm yesterday and it was both. ---
**Author:** ![nathandavid88](https://forum.bettertransportqueensland.org/user_avatar/forum.bettertransportqueensland.org/nathandavid88/32/1258_2.png) [@nathandavid88](https://forum.bettertransportqueensland.org/u/nathandavid88)\ **Post date:** [17 October 2025 03:10 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/592 "2025-10-17T03:10:45Z")
In my experience riding Clarks buses, the buses are now much, much better patrolled by Clarks’ own Network Officers than they ever were by Translink’s own officers. ---
**Author:** ![ClevelandLine](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/c/51bf81/32.png) [@ClevelandLine](https://forum.bettertransportqueensland.org/u/ClevelandLine)\ **Post date:** [17 October 2025 04:55 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/593 "2025-10-17T04:55:36Z")
More diffusion of responsibility by Translink further eroding any perceived integrated network. Not to mention more brands/names across the network - and are any of names sensible for the public to understand their role? > [@nathandavid88](#): > > In my experience riding Clarks buses, the buses are now much, much better patrolled by Clarks’ own Network Officers than they ever were by Translink’s own officers. That’s probably a function of TL funding them more. I don’t think that many SNOs were ever employed. TL could still fund operators to employ and manage these officers but with consistent naming, role structures and appearance. ---
**Author:** ![MossPickle](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/m/41988e/32.png) [@MossPickle](https://forum.bettertransportqueensland.org/u/MossPickle)\ **Post date:** [17 October 2025 05:51 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/594 "2025-10-17T05:51:12Z")
So we’ve got Translink, QR, BCC, Transdev, Kinetic, Clarks’, AirTrain on the network. Consolidation can not come soon enough. ---
**Author:** ![Beerwatcher](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/b/6de8d8/32.png) [@Beerwatcher](https://forum.bettertransportqueensland.org/u/Beerwatcher)\ **Post date:** [17 October 2025 09:11 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/595 "2025-10-17T09:11:07Z")
> [@ClevelandLine](#): > > More diffusion of responsibility by Translink further eroding any perceived integrated network. Not to mention more brands/names across the network - and are any of names sensible for the public to understand their role? It’s insane. I knew each mode had its own NOs but the fact that it’s then broken further down into each bus operator also having their own network officers is so unnecessary. Since they’re TMR funded anyway why not just have a state pool of translink officers that are capable of working across rail, bus, ferry, tram, etc? (like how the current Translink SNOs operate… sort of). At Helensvale you could, technically, see a QPS Railway Squad officer, QR Authorised Officer, Translink Senior Network Officer, G:Link Network Officer and Kinetic Network Officer all working in their own jurisdiction 😆 ---
**Author:** ![MossPickle](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/m/41988e/32.png) [@MossPickle](https://forum.bettertransportqueensland.org/u/MossPickle)\ **Post date:** [17 October 2025 11:39 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/596 "2025-10-17T11:39:24Z")
> [@Beerwatcher](#): > > At Helensvale you could, technically, see a QPS Railway Squad officer, QR Authorised Officer, Translink Senior Network Officer, G:Link Network Officer and Kinetic Network Officer all working in their own jurisdiction 😆 ![image](https://d2ncxwic62bt2e.cloudfront.net/original/2X/c/c863ad4f589dcdff086c2163afc97f5b527fb4dc.jpeg) Helensvale Station 😛 ---
**Author:** ![arnz](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/a/8edcca/32.png) [@arnz](https://forum.bettertransportqueensland.org/u/arnz)\ **Post date:** [18 October 2025 03:03 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/597 "2025-10-18T03:03:01Z")
> [@MossPickle](#): > > So we’ve got Translink, QR, BCC, Transdev, Kinetic, Clarks’, AirTrain on the network. > Consolidation can not come soon enough. Unfortunately consolidation was thrown in the “too hard” basket, hence TMR establishing and funding the _Bus_ ‘Network Officers’ (“BNOs”) for most operators comprised of those living in those regions rather than sending the Brisbane based Translink SNOs up or down the Coast. Originally the QR employed group of officers, then called the “TransLink Transit Officers" (TTO) did all modes of Transport prior to TransLink/TMR setting up their own unit called Senior Network Officers (SNOs). G:Link’s Customer Service Officers (CSOs) came about around 2014. When the TMR led SNOs got up and running, the QR Group of officers were split into other parts of QR and the remaining QR TTOs (now a smaller group) were rebranded to “QR Authorised Officers (AOs)” ---
**Author:** ![Axilya](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/a/ea5d25/32.png) [@Axilya](https://forum.bettertransportqueensland.org/u/Axilya)\ **Post date:** [18 October 2025 23:06 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/598 "2025-10-18T23:06:42Z")
Agree, there should literally be two types of enforcement on public transport: 1. Translink officers (by whatever name they are called) 2. Police That’s it. ---
**Author:** ![nathandavid88](https://forum.bettertransportqueensland.org/user_avatar/forum.bettertransportqueensland.org/nathandavid88/32/1258_2.png) [@nathandavid88](https://forum.bettertransportqueensland.org/u/nathandavid88)\ **Post date:** [19 October 2025 01:37 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/599 "2025-10-19T01:37:06Z")
What about private security on select late night/NightLink services? As much as I wish we didn’t need them, I think there is value to them on select services/to select locations. ---
**Author:** ![SurfRail](https://forum.bettertransportqueensland.org/user_avatar/forum.bettertransportqueensland.org/surfrail/32/418_2.png) [@SurfRail](https://forum.bettertransportqueensland.org/u/SurfRail)\ **Post date:** [19 October 2025 06:11 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/600 "2025-10-19T06:11:27Z")
There shouldn’t be private security. Like Perth and Melbourne we need properly trained transit officers / police who are on the public payroll and who have limited police powers relevant to their duties (move-on, arrest, detention etc). Perth went for having them on all trains in the evening, Melbourne went for posting them to most metropolitan stations. I would be going with some compromise position between those 2. ---
**Author:** ![Wolfbow](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/w/e36b37/32.png) [@Wolfbow](https://forum.bettertransportqueensland.org/u/Wolfbow)\ **Post date:** [19 October 2025 09:46 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/602 "2025-10-19T09:46:47Z")
[https://public.tableau.com/app/profile/fredfery/viz/BrisbanePublicTransportTrips/BrisbanePublicTransportTrips2023](https://public.tableau.com/app/profile/fredfery/viz/BrisbanePublicTransportTrips/BrisbanePublicTransportTrips2023) a interactive i found ---
**Author:** ![tazzer9](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/t/839c29/32.png) [@tazzer9](https://forum.bettertransportqueensland.org/u/tazzer9)\ **Post date:** [19 October 2025 11:00 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/603 "2025-10-19T11:00:44Z")
My experience with the perth ones were very good. The ones I have encountered during my travels to perth at least. They had a good balance between approachable customer service staff that you can ask for directions, updates etc, and a proper security force that has enough powers to move on problem travellers. Unfortantly many of our current translink SNO’s, and police simply are not approachable and are really on useful for fare enforcement and security. I would be a big advocate of replicating the perth system. ---
**Author:** ![ClevelandLine](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/c/51bf81/32.png) [@ClevelandLine](https://forum.bettertransportqueensland.org/u/ClevelandLine)\ **Post date:** [19 October 2025 22:39 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/604 "2025-10-19T22:39:55Z")
QR seems to have a new auto voice announcement (or I havent been paying attention…)…city bound on an NGR arriving at South Bank and the announcement talked about ‘transferring to frequent services along the south east and eastern busway to Brisbane City, Woolloongabba and Brisbane suburbs’. ---
**Author:** ![ilovebrizvegas](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/i/5f8ce5/32.png) [@ilovebrizvegas](https://forum.bettertransportqueensland.org/u/ilovebrizvegas)\ **Post date:** [19 October 2025 22:57 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/605 "2025-10-19T22:57:26Z")
I think that this is good. Do the ‘metro’ services offer the same sort of announcement when it comes to interchange stations? ---
**Author:** ![nathandavid88](https://forum.bettertransportqueensland.org/user_avatar/forum.bettertransportqueensland.org/nathandavid88/32/1258_2.png) [@nathandavid88](https://forum.bettertransportqueensland.org/u/nathandavid88)\ **Post date:** [19 October 2025 23:50 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/606 "2025-10-19T23:50:01Z")
I don’t think they do via audio, but the PID screens do. ---
**Author:** ![austin](https://forum.bettertransportqueensland.org/user_avatar/forum.bettertransportqueensland.org/austin/32/6618_2.png) [@austin](https://forum.bettertransportqueensland.org/u/austin)\ **Post date:** [20 October 2025 00:23 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/607 "2025-10-20T00:23:18Z")
A somewhat pointless take from me, BUT: I got lost whilst trying to find the restroom at Auchenflower station, because it was hidden from my sight (it was at the very end of the footbridge). 😂 Poor wayfinding for toilets is an ick. ---
**Author:** ![MossPickle](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/m/41988e/32.png) [@MossPickle](https://forum.bettertransportqueensland.org/u/MossPickle)\ **Post date:** [20 October 2025 03:13 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/608 "2025-10-20T03:13:43Z")
Does Pimpama station have the new v/o station & train announcements. Assume it’s been a while since QR have made new ones ---
**Author:** ![sherooda](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/s/ba8739/32.png) [@sherooda](https://forum.bettertransportqueensland.org/u/sherooda)\ **Post date:** [20 October 2025 05:57 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/609 "2025-10-20T05:57:24Z")
the toilet saga continues….. ---
**Author:** ![ClevelandLine](https://forum.bettertransportqueensland.org/letter_avatar_proxy/v4/letter/c/51bf81/32.png) [@ClevelandLine](https://forum.bettertransportqueensland.org/u/ClevelandLine)\ **Post date:** [20 October 2025 08:00 UTC](https://forum.bettertransportqueensland.org/t/on-the-network/335/610 "2025-10-20T08:00:54Z")
Seems like a bit of a broader refresh - New announcements at Roma St and South Brisbane too. And then the guard cuts in… [Previous page](https://forum.bettertransportqueensland.org/t/on-the-network/335.md?page=29) [Next page](https://forum.bettertransportqueensland.org/t/on-the-network/335.md?page=31)