Howard station on the tilt train is unstaffed.
No need, we have phones and if you don’t or if your phone is flat, just ask a mate to find out the schedule (actually socialise)
What if you’re travelling on your own on the network, and in a group of younger people not everyone might be familiar with the network.
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Maybe I’m just old fashioned but I personally believe that a fundamental part of a good rail network is having staff on hand to assist customers at stations.
My fiance starts work really early in the city and from about this time of year until next spring she gets to the station when it’s still dark in the morning. It’s greatly comforting that around the time she gets to the station, the station master is usually starting his shift and he’ll often say hi and have a chat.
They’re also great for inexperienced travellers, I see many people show up not knowing which train or platform to wait on and they go straight to the window to ask - doesn’t help that there’s no PIDs at most Sunshine Coast line stations.
IMO these changes most disadvantage outer stations on all lines which is often where station staff are needed most.
More AO’s are great - but will they just do what the others do and hang around the gates at the valley for half their shift? I’ve never seen an AO north of Caboolture. Ever. Same with railway squad police. The station master is the only visible presence.
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Get onto QR/TL with feedback about that one, I asked them about installing them on outer network lines most recently but could only list Cleveland line ones, it might help them if they know the Sunny Coast line has a similar issue
I believe that most stations with level boarding should be unmanned, except for major stations which are considerably busy including event stations
This is due to TMR investing in gap fillers, raising platforms, security surveillance, as well as ticketing and real time initiatives. Yet, these will be improved over time with ETSC 2.
However, they should be also investing in cameras for curved platforms to allow drivers to see the full length when pulled up.
They should also encourage station staff to transition to drivers.
keep station staff to get people to walk
put a sign telling people to dismount or else