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âCorrect customer feedback channelsâ ?!??!?!
What gigantic rock does TransLink live under that they havenât heard of the âno wrong doorâ customer experience?
That email response is a eptimone of everything thatâs broken in TransLink.
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The Transport Minister has a published email address for contacting themâŚ
Maybe just go that way, explaining that youâre unfortunately unable to use TransLinkâs prescribed contact methods that exclude a general email.
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