ABC Radio Interview - Cash at Ticket Offices

I have been requested an interview with ABC Radio Brisbane at approximately 8:30 regarding this petition to reinstate cash at QR Ticket Offices.

| Queensland Parliament

What are our thoughts on this?

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Be nice if they did, but you can use cash in the ticket machines. I understand there is a Parliament E-Petition on this. [ | Queensland Parliament ]

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It is a valid concern for when these machines do go out of service or someone with visual impairment needs to top-up their go card with cash.

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IF QR don’t want to reintroduce cash, then they must allow pax to travel if the machines are out etc.

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Cash is on its way out. With incoming smart ticketing you can use a bank card to pay.

It costs money to collect and transport cash.

May be privacy concerns driving use of cash - e.g. people not wanting their travel history logged.

Compromise is to reinstate it at select offices - Central, Ipswich, Beenleigh etc.

I don’t use cash, but we need to make sure transport is as accessible a possible with as few barriers to access as possible.

I don’t think station offices need to be selling tickets, but fare machines should be easier to use and you should be able to buy go cards at all of them.

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This is already done for the machines. It could be done at the same time.

Yes, the machines currently are hopeless. Until they get improved, perhaps there is good reason to reinstate cash in QR station offices.

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Well done Rowan, was able to listen in! :clap:

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Thanks Bob! Thanks for sending the lead through too.

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Do you have the recording? :slightly_smiling_face:

I honestly don’t see the harm in reinstating cash transactions through manned ticket offices. I think public transport is one of those vital services that should continue to accept cash through ticket offices and ticket/Go Card machines, just not on board vehicles for obvious reasons.

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They normally put up the audio of the program later in the day. You can grab the interview from that.

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I’d reckon that once go card 2.0 starts appearing we’ll see new and improved ticket machines to cater for the new system.

That should make things a lot easier for passengers wanting to use cash to get single or group tickets.

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The readers can also do QR codes in the future so people will be able to buy a ticket on their mobile as well as scan their event ticket in conjunction with concerts and the footy…

I don’t think they will be going back to cash, considering Amaguard is running at reduced capacity since the down turn and demand in cash payments in the broader economy.

The people that are requesting/would benefit from the retention of cash use are unlikely to be using that sort of functionality on their phones. I dare say a large number wouldn’t be able to (the elderly, people with physical or intellectual disability or impairment, etc.

Considering that the Commonwealth Government are looking into legislating a mandate of cash acceptance by businesses that sell essential items/services (groceries, medicines & petrol), I think the provision of public transport would fall under that essential services remit.

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I’m pretty sure future paper tickets will be printed with QR codes so that Smart Ticketing readers could read them.

That should also apply to AirTrain bookings in the future I hope.

If the bill goes ahead it doesn’t mean they will need manned ticket offices. It would just mean a cash option through the ticket machines.

Correct, but at a station where there is a manned ticket office anyway why shouldn’t that manned ticket office be able to accept cash? This goes back to my original post:

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Recording (would be good if we could get the audio file and have it saved locally)

BTQ Cash on public transport Mornings - ABC listen (edited)