Queensland Rail urges customers to be careful after 373 injuries last year
Queensland Rail has urged customers to travel with care after 373 customers were injured due to tripping and falling on the network in 2024. It has shared a compilation of footage showing customers losing their balance, often on stairs and escalators in train stations. In one clip, a customer is walking in front of the yellow line and takes a tumble straight onto the tracks. Rushing, distraction and carrying heavy luggage or other large items are common causes of these incidents, Queensland Rail said.
Brisbane Central registered the highest number of customer injuries in 2024 with 57 incidents, followed by Roma Street with 37, Northgate with 13, Caboolture with 11 and Springfield Central with 10.