Auckland’s commuter trains are transitioning to driver-only operations, which involve train drivers managing the opening and closing of train doors without the need for additional staff. This change is part of the city’s efforts to improve rail services and increase efficiency ¹.
The new Auckland Rail Operations Centre, which opened in March 2024, plays a crucial role in supporting driver-only operations. The centre brings together teams from KiwiRail, Auckland Transport, and Auckland One Rail to improve train services across the city. With advanced technology and real-time monitoring, the centre enables more efficient management of train operations, including driver-only services ² ³.
To ensure the success of driver-only operations, train drivers undergo specialized training. The Auckland Rail Operations Centre also enables better communication and coordination between train drivers, dispatchers, and other staff, which is essential for safe and efficient driver-only operations ² ³.